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As you move quickly along, the app or software show you a real-time total of the return or owe amount. I even used to go into the office and had them done in person. But this time was ridiculous I accidentally selected the wrong plan. I selected premium when all I really needed was plus and you can downgrade but someone from the tech department or whatever has to reach out to you and they wipe the slate clean and you have to start over.

The only problem is your sitting in chat hold and if you set your phone down for a second and your screen times out or you accidentally lock the screen it closes out the chat que and you have to start the whole process over. One time I was in the air and finally got 3rd in line and a message came up saying chat service was closed. Are you kidding me??? I was planning on buying a couple of their up sales at the end but decided against it since I already over paid.

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The following data may be collected and linked to your identity:. You'll always know what to expect with us. Find a bigger refund somewhere else? Your tax prep is free. Go to disclaimer for more details 6. Got an IRS or other tax notice? Go to disclaimer for more details 7.

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